Whenever you need to make a good impression with clients, you cannot cut costs in regard to your linens. The quality of your beds often cause clients to come back for second visits, especially if they must travel to your city often during the year. Hotels must provide excellence in a number of areas to ensure that they receive consistent business from clients. No matter if you only just acquired a hotel facility or built one from the ground up over three generations ago, you cannot cut corners. Clients notice when you do and the popularity of online reviews makes it all the more important that they leave your hotel feeling impressed.
Certain aspects of a business when run successfully are not noticed by a client. However, they are immediately noticed if quality were to ever suffer. Hotels are no exception to this rule and they are held to a certain standard in regard to services offered. Sheets placed on every single bed should be fresh, crisp, and beautifully white without exception and towels are expected to be pristine, pressed, and folded neatly. Only one instance of a rumpled sheet or stained towel can damage the reputation of a hotel.
Managing linens, however, is no simple task for even the most successful of hotels. Hotel managers juggle dozens of responsibilities throughout the day and they often must take care of well over a hundred residents during any one night. You must provide and maintain the best linens possible to ensure quality without exception and the right linen services may yet help you create a positive image without too much effort on the manager’s part. In short, you stand to gain from the help of a professional linen service.
Image
Laundry and linen services in the North East of England improve a hotel’s image and image is one thing you cannot buy with money. In today’s world of constant Internet access, a single disgruntled client may mean bad reviews on a host of social media outlets. As you likely noticed, people remember negative facts far more than they do positive facts and a single bad review may be viewed by hundreds of people in the course of a day. Of these hundreds, there may be a significant number that chose not to choose your hotel due to the review. Simply put, you stand to gain a great deal if you ensure you never disappoint guests.
Linen services provide clean, comfortable, and welcoming linens without exception, ensuring that you always have beautiful beds and towels for clients to enjoy. Crisp white sheets, impeccable towels, and beautiful décor all add together to form a beautiful image that clients adore. For this reason, clean linens indirectly affect the success of your business and directly affect its image.
Save Money
Beautiful fresh linens require expert care. The list of requirements to properly manage a hotel’s linens can be quite long and expensive. To start, you would need to create space to hold multiple high-quality heavy-duty washers, dryers, presses, and other equipment. Then, you would need to hire workers and train them to do the work. By the time you complete all of these tasks and get the project underway, your budget for anything else for the hotel is more than gone. Put frankly, you simply cannot afford to have your own washing facilities based on the cost of payroll alone. For this reason, thousands of hotels across the nation choose to outsource their linen services each year.
Experts
Proper care and maintenance must be implemented to ensure that linens remain undamaged during the cleaning and pressing process. Linen services train their workers in the art of creating beautiful white linens without exception. Hundreds of workers work around the clock to keep your linens beautiful and returned on time for you to keep every bed beautifully covered in white linens. These professionals instil quality in their work from start to finish and that means your linens are properly handled and cared for from your hotel, to the facility, and then back again.
Care and Quality
Hotels find it all but impossible to fix damage made to their image after a lack of quality found in their services. Washing, drying, pressing, and sorting are all steps that, if done improperly, can allow a dirty or stained linen to make its way to your clients. If improperly maintained, your linens may fade, stains become permanent, edges begin to fray, and the results cause linens to appear unattractive. Even if you only have a single guest with this type of experience, the damage can be impossible to handle without some serious PR help.
Peace of Mind
Peace of mind in a complex management setting is invaluable. Managing a hotel is an arduous task that can be a mix of dozens of different responsibilities. However, knowing that your linens are in good hands can help a manager enjoy fewer frustrations and worries as he or she focuses on other problems. Whether you are the investor in this scenario or the manager of the hotel, one less thing to worry about can mean a far more relaxing day at work.
Environmentally-Friendly
Professional linen services save up to 50% on water consumption with expertly designed equipment each year. With water consumption at an all-time high, every gallon saved can make a huge difference. While the earth is more than 60% water, only a tiny portion of that percentage is actually fresh water, and this source is finite. To combat environmentally damaging practices, linen services took the time to invest in expert equipment and the development of improved techniques to save water and make a bigger difference each year.
No matter what type of hotel you run or its size, you stand to gain from hiring a professional linen service. These professionals help you save time and money better used for other responsibilities and you deserve to enjoy peace of mind throughout the year. These professionals indirectly add to the positive image of your company overall and their environmentally-friendly practices can help your hotel appear more green to potential clients. With so much pressure on companies to make a difference, this alone may be enough to gain you more clients in the future.
Daryl Green 
Barbara Ratliff